AquaRoyalGuard
Terms & Conditions
Welcome to AquaRoyalGuard. These Terms & Conditions govern your use of our website, mobile application (if applicable), and our water purifier installation, repair, maintenance, AMC, and related services.
By accessing our website or booking our services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.
AquaRoyalGuard provides technology-enabled booking and customer support for:
- RO Water Purifier Installation
- Repair & Maintenance
- AMC (Annual Maintenance Contracts)
- Filter Replacement
- Water Quality Testing
- Spare Parts Replacement
- Other Water Purification Services
Services may be provided directly by AquaRoyalGuard or by authorized service professionals associated with AquaRoyalGuard.
Our services are intended for personal and commercial customers within our service coverage areas.
To use our services, you must:
- Be at least 18 years of age.
- Provide accurate personal information.
- Use our services only for lawful purposes.
You are responsible for maintaining the confidentiality of your account information (if applicable).
When you book a service:
- You agree to provide correct address and contact information.
- Service appointments depend on technician availability.
- Estimated arrival times are approximate.
- AquaRoyalGuard reserves the right to reschedule appointments due to unforeseen circumstances.
Service charges depend on:
- Type of service requested
- Spare parts used
- Location
- Applicable taxes
Payments may be made through:
- UPI
- Credit/Debit Cards
- Net Banking
- Cash
- Other supported payment methods
Invoices will be issued after service completion.
Customers may cancel or reschedule appointments before the technician arrives.
AquaRoyalGuard reserves the right to charge a cancellation fee if:
- The technician reaches the service location.
- The customer is unavailable.
- Incorrect address or contact details are provided.
Warranty applies only to parts supplied by AquaRoyalGuard.
Warranty does not cover:
- Physical damage
- Improper handling
- Electrical fluctuations
- Water damage
- Unauthorized repairs
- Customer negligence
Warranty duration varies depending on the product or spare part supplied.
Customers agree to:
- Provide safe access to the service location.
- Ensure electricity and water supply are available where required.
- Inform technicians of existing issues before service begins.
- Avoid misuse of the equipment after servicing.
All content available on this website, including:
- Logos
- Images
- Graphics
- Text
- Videos
- Software
- Website Design
is the exclusive property of AquaRoyalGuard and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, or distributed without prior written permission.
You agree not to:
- Misuse our website or services.
- Attempt unauthorized access to our systems.
- Upload malicious software.
- Submit false information.
- Use our platform for unlawful activities.
Violation may result in suspension or termination of services.
Our website may contain links to third-party websites or payment gateways.
AquaRoyalGuard is not responsible for:
- Third-party content
- External websites
- Payment gateway policies
- Third-party services
Users should review the respective policies before using such services.
Services are subject to:
- Technician availability
- Geographic coverage
- Weather conditions
- Government regulations
- Force majeure events
We reserve the right to refuse or discontinue services at our discretion.
To the maximum extent permitted by law, AquaRoyalGuard shall not be liable for:
- Indirect damages
- Loss of profits
- Business interruption
- Data loss
- Consequential damages
- Delays caused by circumstances beyond our control
Our maximum liability shall not exceed the amount paid by the customer for the specific service.
AquaRoyalGuard shall not be responsible for delays or failure to perform services caused by:
- Natural disasters
- Floods
- Earthquakes
- Fire
- Pandemic
- Government restrictions
- Internet failures
- Transportation disruptions
- Power outages
- Other events beyond reasonable control
Your personal information is handled in accordance with our Privacy Policy.
We collect only the information necessary to:
- Process bookings
- Provide customer support
- Improve our services
- Send service updates
- Comply with legal obligations
By booking a service or contacting AquaRoyalGuard, you consent to receive:
- Service confirmations
- Appointment reminders
- SMS notifications
- WhatsApp messages
- Emails
- Promotional offers (where permitted)
You may opt out of promotional communications at any time.
AquaRoyalGuard reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on this website, and continued use of our services constitutes acceptance of the revised Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.
If you have any questions regarding these Terms & Conditions, please contact us:
AquaRoyalGuard
Customer Support: +91 98184 80208
Email: aquaroyalguard@gmail.com